Troubleshooting

Download Monitor is a powerful tool for managing and tracking your downloadable files on your WordPress site. However, sometimes, issues...

If you’ve updated your Download Monitor plugin and your downloads are no longer displayed correctly (or contain errors), this might...

If you have inadvertently deleted the .htaccess code in the dlm_uploads folder, it’s essential to re-add it to maintain the...

1. “ERR_INVALID_RESPONSE” If you see this error when you’re trying to download a file, please go to dashboard > Settings...

If you’ve navigated to the Reports section in Download Monitor and found that there is no data visible like in...

If you are experiencing an error when trying to download a file, you need to check three things: You can...

If you encounter the error message “Download is not allowed for this file type” while using the Download Monitor plugin,...

If you’re using Download Monitor on a website that has SSL enabled (i.e., uses HTTPS), you may encounter an issue...