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Activate and Update Download Monitor Extensions

Depending on the package you purchased, you will receive a purchase confirmation email with the zip files for Download Monitor and its extensions after you finish your payment. The email will also contain your main license key, the one you need in order to activate the plugin.



Requirements

How to activate your extensions

The license key allows you to use Download Monitor extensions and take advantage of updates and premium support. After your purchase, all license keys are valid for one year (except for Lifetime licenses).

License key and extensions

If you are using the browser Safari on a Mac, when you download the zip file it extracts the file from the archive directly to your computer (you might only see the file folder with the plugin’s files in it, instead of the zip). If that is the case, then try and download the zip from your account using a different browser, or check your Trash, as the zip file should be there. To see how to prevent Safari from unzipping files please follow this tutorial.

Step 1: Install and activate Download Monitor extensions

After you’ve made your payment, you’ll receive an email with all the information you need, as well as download URLs for Download Monitor extensions. Check your Spam folder as well! You can also find all your download information in your account.

First, you’ll need to download the extensions on your PC. Click on each extension URL, and it will download automatically.

Download Monitor extensions – zip file

After downloading the zip files, you’ll need to install and activate every extension one by one on your website. So, go to your website’s admin Dashboard > Plugins > Add new > Upload Plugin > Choose file > Select the zip file.

Upload Download Monitor extensions on your website

Then, click Install Now and Activate the plugin.

Activate the extension

For extensions to work, make sure also to have the free version installed. Otherwise, you will get an error message in your dashboard with the following format:

Download Monitor - [extension name] requires Download Monitor version 4.0.0 or higher to work.

or

Download Monitor - [extension name] requires Download Monitor to work.

Step 2: Activate the license key

To activate your license key, go to your WordPress Dashboard > Downloads > Extensions > Installed Extensions. In this section, you’ll need to add the license key and email address.

Add license key and license email

After adding all the required details, click Activate, and the extension will be ready to use.

You’ll need to follow the same procedure for each extension you purchased.


How to update your extensions

There are two ways to update your extensions:

1. From your WordPress Dashboard;

If you go to your WordPress Dashboard > Plugins > Installed Plugins, you’ll see some notifications asking you to upgrade the extension to a new version. All you need to do is click on Update version and wait a few seconds for the installation to complete.

2. Manually via FTP

To get started, be sure to download the new version of the extension from your account.

Next, you’ll need an FTP client. In this tutorial, we’ll be using the FileZilla FTP client, but you’re free to use whichever one you’re comfortable with.

To connect to your website using FTP, type your website’s name in the hostname field, followed by your FTP username and password.

If you don’t know your FTP username or password, you can check this information in the cPanel dashboard of your hosting account. Go to /wp-content/plugins/ folder once you’ve connected to your website via FTP.

Look for your extension and make sure you delete the old version (right-click + delete).

To make sure that the plugin is deactivated in the WordPress database, go to your WordPress Dashboard > Plugins. There will appear a notification stating that the plugin has been disabled due to an error.

Now that the previous version has been uninstalled, it’s time to install the most recent version of the extension.

In your FTP client, under the Local Site, click on the folder you downloaded the extension. When you find the extension, right-click on it and then press Upload. The plugin folder will be transferred from your computer to your website using your FTP client.

After you’ve finished, navigate to the Plugins page in your WordPress admin area to find and activate the newly installed plugin.

If you need to upgrade or downgrade Download Monitor, check out this article.

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