Email Notification

The Email Notification extension for Download Monitor sends you an email whenever one of your files is downloaded.

Installation

• Unzip and upload the plugin’s folder to your /wp-content/plugins/ directory
• Activate the extension through the ‘Plugins’ menu in WordPress

For more information on installing and managing plugins see here

Usage

After installing the extension head over to the Download Monitor settings page. There will be a new tab named Email Notification, click it.

The extension comes with the following 2 settings:

1. Set what downloads you wish to receive notifications of. You can select to receive email notification for all downloads or only for selected downloads.
2. Set the email address(es) that will receive the notifications. Separate multiple addresses by comma ,.
3. Set the fields you want to have included in the notification email. Separate fields by comma (,).

Email Notification per Download

Instead of being notified of every download you can select which download you want to be notified of when downloaded. In the settings tab described in the Usage section set the Send notifications for to Selected Downloads.

After saving the settings page, edit the download you wish to receive notifications for. There will be a new option Email Notification in Download Options. Check it and save the download.

FAQ

I’m not receiving any emails!

There’s a couple of reasons why you’re not receiving the emails sent by the extension.

• First, check if the email address you entered in the settings is correct. If this is the case, please contact your host asking them to check your email and/or SMTP settings.

• Also check if the Download Monitor Email Notification extension is installed and active. Please also activate the license key for that extension by going to Downloads> Extensions > Installed extensions.

• Please go to Downloads > Settings > Emails > and there you can set up which fields to receive in the email notification.
  Once you set them up from there, they should display in the notification.

• You can also try going to go to your dashboard > Downloads > Settings > Advanced > Reports > Ignore admin count > turn it off > save the settings. After this try to download the file again and check if you are receiving the notifications

• Another option would be to install this plugin: https://wordpress.org/plugins/check-email/  to see if emails are sent from WordPress. After you install it go to Check & log emails > and send a test email out and see if you receive it.