How to apply for a refund

The prices and packages that Download Monitor come with can be found here. In order to meet all our client’s expectations, we offer the option to get a full refund in 14 days from purchasing the extension, should anyone not be satisfied with its options. Refunds will be offered at our sole discretion. In order to receive a refund please reach out to us via our contact form here.

 Please let us know what exactly isn’t working or why you were unhappy with Download Monitor and we will be happy to help out. If that doesn’t work out, we will process a refund.

Keep in mind that all of our packages (except our lifetime plans) are yearly, automatically renewable subscriptions: https://www.download-monitor.com/terms-of-service/#refundpolicy . If user does not cancel the subscription before it is processed, it means he/she wants to continue using the plugin, receiving updates & support.

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