Terms & Conditions

Extension Licensing

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for that extension. A valid and active license is required to download the extension files from our website. A license key may be renewed at a 30% discount from the purchase price of a new license.

Extension Updates

Updates are included for one year from the date of purchase. If you have a valid and active license key, updates will be delivered automatically from the WordPress dashboard. You can also access to latest version from your account page on this website.

Priority Support

Support is given up to one year after the purchase date. If you wish to get support after one year you must renew your license key or purchase a new one. Our support service does not cover help with plugin customization beyond the advertised features.

Refunds

We offer a 30 day money back guarantee. We stand behind our products but if for whatever reason you’ve got problems getting them to work we will be happy to provide a full refund within 30 days of the original purchase.

Before a refund will be given, you must allow us to try and help solve any problem you have. Note: Refunds will not be granted if you simply decide not to use the extension.

After 30 days, no refunds will be given because of administrative reasons.

Applying for refund

To apply for a refund, contact support by replying to your purchase email and tell us why you would like to have a refund. Please include a clear explanation why you want a refund so we can see if there’s a way to help you and others.

Limitation of Liability

In no event will Never5 or Download Monitor, or its suppliers or licensors be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials offered on this site. Even if Never5 or Download Monitor, or an authorized representative has been advised of the possibility of such damages. If your use of downloads from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.

Changes

Never5 and Download Monitor reserves the right, at its sole discretion, to modify or replace any part of this agreement. It is your responsibility to check this agreement periodically for changes. Your continued use of or access to the website following the posting of any changes to this agreement constitutes acceptance of those changes.